Privacy Policy

This Privacy Policy describes how PayID Pokies AU Pty Ltd (ACN 672 148 305), the operator of this website, collects, uses, stores and discloses your personal information. We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We collect a limited set of information when you visit this website. Automatically-collected information includes your IP address, browser type and version, operating system, pages viewed, referring URLs, and the date and time of your visit. Where you contact us directly by email, we collect the information you provide in that message, including your name and email address.

We do not collect payment information, banking details, casino account credentials or gambling activity data. This website provides editorial reviews of third-party casino operators; any account you open at a casino is a direct relationship between you and that operator, and no data from that relationship flows to us.

How we use your information

We use automatically-collected information to understand how visitors use the website, to improve content and site performance, and to detect security threats. We use information you provide directly to respond to your enquiry and to keep a record of the correspondence for future reference.

Cookies and analytics

This website uses cookies and similar technologies to remember your preferences and to collect anonymous analytics data about site usage. Details on the specific cookies used and how to manage them are provided in our Cookie Policy.

Data retention

Automatically-collected server log data is retained for up to twelve months and then deleted. Correspondence you send us by email is retained for the duration of the enquiry and up to three years thereafter, unless you request earlier deletion.

Your rights

Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the right to access personal information we hold about you, request its correction, or request its deletion. You also have the right to complain to the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your personal information.

Contacting us about privacy

For privacy queries, corrections, deletion requests or complaints, contact us at [email protected]. Our postal address is Level 6, 400 Collins Street, Melbourne VIC 3000, Australia. We aim to respond to privacy queries within 30 days of receipt.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date of the most recent update is shown on the site. Material changes will be highlighted at the top of the policy for at least sixty days after the update.